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Opinion

Unique, personal perspectives on the K-12 EdTech space, reflecting on what's changing, what's being misread, and what operators should be thinking about.

Personalized Isn’t the Same as Relevant

Personalized Isn’t the Same as Relevant

What my cold email inbox reveals about AI, personalization and the outreach that actually gets attention. I didn’t set out to study cold emails, but they kept arriving. Some were clearly automated, while others had obviously done their homework, referencing my company, my role, previous jobs and occasionally something

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Our Language is Changing and I'm Not Super Excited About

Our Language is Changing and I'm Not Super Excited About

I'm not suggesting we drain the warmth from our interactions. I'm not asking anyone to stop being enthusiastic. But there's a version of enthusiasm that is earned and specific and therefore actually moves people. Then there's a version that is reflexive and inflated and therefore moves no one.

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