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Accessibility Is Not a Feature, It’s a Requirement

On April 24, 2024, the U.S. Department of Justice finalized a new rule under Title II of the Americans with Disabilities Act, imposing significant digital accessibility requirements on public entities, including public schools and universities. The deadline is April 24, 2026.

Photo by Elizabeth Woolner

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Personalized Isn’t the Same as Relevant

Personalized Isn’t the Same as Relevant

What my cold email inbox reveals about AI, personalization and the outreach that actually gets attention. I didn’t set out to study cold emails, but they kept arriving. Some were clearly automated, while others had obviously done their homework, referencing my company, my role, previous jobs and occasionally something

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